| Customization: | Available |
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| After-sales Service: | Offered |
| Warranty: | Offered |
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| Q1 | What's your trading terms? | |||
A1 |
(1) Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C O/A also available. (2) Lead time: normally in 15-25 days after deposit received. (3) Sample policy: samples are always available for each model. Samples can be ready in 7-15 days once payment received. (4) Shipping port: Qingdao, China. (5) Discounts: we offer good discount for large quantity. |
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| Q2 | How can I deliver my goods? | |||
A2 |
(1) Sea freight: we will update sea freight once we know your sea port where goods will be delivered. (2) Agent designated by client: please tell us the contact detail of your shipping agent and we will arrange to deliver the items. |
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| Q3 | What is your service? | |||
A3 |
(1) Your inquiry related to our products or price will be replied in 12 hours. (2) Well-trained and experienced staffs to answer all your inquiries in fluent English. (3) OEM & ODM, any your customized racking we can help you to design product. (4) We have very experienced professional engineers to make best solutions. |
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| Q4 | What's the international trading process? | |||
| A4 | Design drawing → Confirm drawing → Quotation → PI → Confirm PI → Arrange 30% deposit → Manufacture → QC inspect → Pay balance → Shipping. | |||
| Q5 | Does Topeasy Industry have MOQ (minimum order quantity) limitation? | |||
A5 |
No, but good quantity comes with good price. We recommend the order quantity for regular products of Topeasy Industry to fit at least one 20ft. container, which is about 15 tons. |
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